A key factor in any retail business is getting to know your customers personally in order to create strong relationships and loyalty. Access to an app that shows you where your strengths and weaknesses lay in order to achieve maximum goals such as sales, traffic and conversion rate is also something that every independent store owner deserves access to.
As our website says, Thrive takes the guesswork out of where to put your time and money. Plus, it is always there; it is not merely a snapshot of your current situation, it changes as your store changes, and is extremely easy to use.
As talented as independent store owners are, they are not robots. They cannot take care of all the complicated data which could be crucial to growth and success by themselves.
Before joining Thrive, I worked in an independent store, Twisted Sisters Boutik located downtown St. John’s on the oldest street in North America.
I have seen the struggles retailers can face first hand. The girls at the boutique offer exceptional customer service and have some of the best relationships with customers I have seen. Overall, they are very passionate and devoted to their business, customers and employees. I love Independent retailers such as this because they have a genuine passion for their customers, truly care about their wants and needs and are not just trying to sell them something as a means to an end; profit.
When you walk into independent stores you won’t only get unique products, but memorable service as well; the kind of treatment you would not come across in the hectic box stores. This is one of the reasons why we do not want to see these stores fail. The endless effort independent retailers put into their business and the passion they have for building customer relationships should not go to waste, which is why they deserve to have access to an app as beneficial, affordable and easy to use as Thrive.
Thrive is extremely valuable to independent store owners not only because it takes the guesswork out of where to put your time and money, but because it shows you how to actually get those ideal customers inside your store so you can continue to build the relationships and loyalty – doing what you are so good at.
It is one thing to offer exceptional customer service to those who are in your store, but how many of your ideal customers are out there who do not even know your store exists? How do you get them into your store?
Thrive is the answer to these types of questions.
No more assuming the advertising that sales person x is offering you is a good investment. The end of not knowing your traffic counts, conversion rate, sales or what they should be compared to where they are, and how to get them there.
Thrive will teach you how to fix all of this. It gets to know your business on a personal level and stays with you as you grow.
Since I am the least tech savvy person I know, if I can use Thrive, anyone can use it. Its simplicity is one of the best things about it. Aside from the short, easy surveys it provides to get to know your business as well as the fact that it takes care of your complicated measurable data.
Independent store owners deserve to have the same advantage as big box stores, more than the box stores, because of their passion and loyalty to their customers, employees and business.
The employees and owners here at Thrive are also customers of these independent stores and we want to give back to the exceptional customer service we receive when we enter them.